Returns
If 30 days have gone by since your purchase has been delivered, unfortunately we can’t offer you a refund or exchange.
We do not offer returns for any reason but a manufacturers defect since most of our items are seasonal or personalized.
We offer remakes at no charge for manufacturers defects, only.
Refunds
We do not offer refunds for any reason. We do offer remakes of items for manufacturer defects only.
Quality
All our merchandise is of high quality. Due to differences in monitor settings, backlighting, bag texture and other factors, the colors of your bag may not match exactly what you see online. When ordering, you agree to accept any slight variations as this is not a factor in approving an exchange or remake of the customers merchandise.
If there is an issue with quality, please reach out and let us know and we will work with you.
-----